No Surprises Checklist
Customers have two payment options: (1) pay 100% when job is
submitted and receive a 2% discount on printing and binding,
(2) pay 50% when submitted, balance is due when books are picked
up or delivered. When paying with MasterCard or VISA, 2% discount
does not apply. Universities, colleges and governmental institutions
may provide a purchase order number to initiate a project.
When books leave Morgan Printing by UPS or common carrier freight
line, the books become the property of the customer. For customer
protection, we insure all books at customer cost. Lost or damaged
books are not usually a problem, but if any difficulties arise,
the customer should notify UPS or the freight line immediately
so damage can be assessed, and then contact us for assistance.
United States book printing trade customs allow printers to deliver
plus or minus 10% of ordered quantities, unless the customer
specifies the exact amount that must be delivered. An order for
"no-less-than" adds 5% to the estimate; if no overage
will be accepted, the estimate will increase by 2%; exact count
adds 7%. Morgan Printing seldom delivers fewer books than a customer
orders, but we often deliver 1% to 5% more books. These "extra"
books are billed to the customer at 80% of the per book cost.
Sales Tax (Texas Residents only)
Sales tax is billed on publications unless a customer: (1) provides
us with a Texas Sales Tax Permit number for purpose of resale;
(2) provides us with a non-profit tax exempt certificate; (3)
is a state agency; or (4) if books are shipped outside Texas.
To apply for a Limited Sales Tax Permit number, contact the State
Comptroller of Public Accounts at 512-463-4600 or 1-800-252-5555,
or visit a local branch.
Camera-ready copy means that all spelling, editing, layout, and
content are correct, and all text pages and cover (including
spine) mechanics are ready to be shot on silvermaster or metal
plates. Any typesetting, paste-up, stripping, etc. that Morgan
Printing performs to bring text pages or cover mechanics up to
camera-ready standards will be charged accordingly. The customer
will be notified before production begins if additional costs
are necessary to complete the job. If during pre-press we find
halftones or covers are not sized properly or needing adjustment,
we will advise the customer of the cost to make the corrections.
Text printed from paper plates -- If text is printed
from silvermaster plates, we provide the actual printed text
pages for review. The customer checks the printed pages to ensure
pages are in order and printing is acceptable. If we make any
printing mistakes, we print the pages over; if the customer finds
a mistake in content that must be changed, we can reprint that
particular signature at a minimal cost.
Covers and text printed from metal plates -- For text
printed from metal plates and for covers with critical registration,
4-color process, or 133-line halftones, we provide a blueline
or color proof before printing. The customer must approve the
blueline or color proof. If a cover has non-touching inks or
100-line halftones, we provide a printed cover for customer approval.
Target Date for Completion
Once your camera-ready copy and deposit arrive, you and Morgan
Printing agree to a target date for completion. This date may
change, depending on unexpected delays in production, reprints,
or proofing of printed copy, but we will inform you of any changes
as soon as they become apparent. We are capable of scheduling
jobs months in advance; if your project requires a critical due
date, please reserve time in our schedule several weeks prior
to bringing in your originals.
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